dot.Hospitality

Solutions / dot.Hospitality
Guest 360o / Account 360o / Booker 360o

Segmentation

Reservations

Profiling

Lifetime Value

Preferences

Activities
Sales Force Automation
& Catering
  • Accounts Management
  • Leads and Opportunities
  • Event Venue Scheduling
  • Banqueting Event Orders
  • Targets & Performance
  • Negotiated Contracts
Direct Sales, Guest Services,
Operations
  • Contact Center Enquiries & SLA Management
  • Offer Management
  • Computer Telephony Integration
  • Service Requests & Housekeeping Optimization
  • Preventive Maintenance
  • Complaints Management
Marketing Management
& Execution
  • Personalized smart eMailing
  • Confirmation Emails
  • Cross-Sell & Up-Sell Suggestions
  • Marketing Campaign Automations
  • Budgeting, Planning, ROI
  • Surveys, Web Forms, Microsites
Mobile Apps

Runner

Housemaid

Engineering

Front Desk

Restaurant Host

Pick-Up / Drop-Off

Master Data Management

Enterprise Service Bus

Opera PMS Integration

Multi-Property

Multi-Language

Value Insight

  • A Guest-Centric full-service cloud native Microsoft Dynamics 365 platform for Luxury Hotels.
  • Eradicate your dozens of room-centric IT systems, siloed data and fragmented processes.
  • Effortlessly handle Guest Interactions at every touchpoint, from pre-arrival to post-arrival.
  • Manage and Operate your business with ease at the Group, Brand, and Property Levels, with one Globally-Centralized solution.
  • Harness the power of Microsoft Dynamics 365 as your core and capitalize on native integrations with the Microsoft Technologies you use every day.
  • Streamline your Marketing to Sales to Guest Services management processes.
  • Future-proof your business and simplify your IT infrastructure by using the constantly updated Microsoft cloud.
  • Easily leverage Artificial Intelligence, Machine Learning, Chatbots and Business Intelligence Reporting.

Discover a new way to know your customers

Schedule a demo of dot.Hospitality and receive free consultation

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