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Dot.Cy is interested to hire Project Managers based at the company’s headquarters in Nicosia, Cyprus.

Dot.Cy is a Microsoft Gold Partner in Dynamics 365 for Customer Engagement (CRM), Microsoft Country Partner of the Year for 2019, 2020, 2021.  
 
Role Responsibilities:

• Be responsible for the delivery of high quality CRM projects, ensuring they are delivered on time and on budget
• Determine the needs of each project and the required business and technical resources to implement CRM systems based on Microsoft Dynamics 365
• Manage program plan and project plan as well as related activities
• Participate in the resource capacity planning to efficiently allocate resources (internal and/or external from contracted partners)
• Plan and execute the implementation of the project while providing regular progress updates to the client
• Develop and maintain an in-depth knowledge of the client’s organisation, business needs, and challenges of their industry
• Ensure that project communication best practises are followed throughout the system implementation
• Ensure expectations between the client and the company are well set and maintained throughout the life of the project
• Identify potential challenges to the project and communicate with the Implementation Team and the Client in order to alleviate risk to the project, and develop mitigation methods in order to ensure that it is delivered per agreed timescales and cost
• Manage risks and governance for each project work stream and ensure all dependencies are identified, labelled and managed
• Assign responsibilities to relevant resources and track accordingly while identifying and managing any impediments that might surface
• Work with clients and team members to define project-specific deliverables, milestones and success criteria. Facilitates client approval and sign-off of milestone achievement
• Facilitate project status meetings, prepare documentation, manage client expectations and project scope
• Collaborate with sales team to effectively transition new clients into product delivery projects

 
Required Professional and Technical Expertise:

• 2+  years of experience in the area of project management
• 5+ years of experience in IT, Engineering, or related field
• Experience in participating in complex business/integration projects
• Experience in working with business and technical stakeholders
• Ability to work in a team environment, passionate and innovative
• Fluent in the Greek and English language.

Educational Requirements and Professional Qualifications:

• Bachelor’s degree in Computer Science, MIS, Engineering or related fields of study. Other degrees and disciplines will be considered with relevant work experience.
• Project management or applicable technical certifications (PMI, Prince2, CAPM, CSM, MPM or equivalent)
• Track record in delivering IT projects in the fields of CRM and/or ERP or other bespoke applications
• Strong experience in Agile and Waterfall delivery methodologies
• Strong understanding and knowledge of the software development life cycle (SDLC)
• Exceptional stakeholder management skills
• Excellent project planning, budget, scoping, costing and scheduling ability
• Previous consulting experience would be considered an advantage

• Develop robust, scalable, high performing, high-volume production applications.
• Extend Dynamics 365/CRM platform using MS Dynamics SDK and .Net Framework.
• Integrate Dynamics 365 with other systems and applications.
• Perform unit testing, integration testing prior to deploying into production.
• This position will work closely with other application development teams, business analysts, business stakeholders and QA teams.

• University degree in Computer Science, Information Systems or equivalent
• Excellent organizational and communication skills, working in a fast-paced, dynamic environment involving the delivery of complex and large projects in international organizations.
• Candidates with experience in Dynamics 365 will be preferred. However, we are ready to provide training in Dynamics 365 for candidates with strong software engineering skills who are interested in Dynamics 365 development.
• Ability to manage and prioritize numerous tasks/projects simultaneously and work independently as well as operate within a collaborative team setting.
• Keen to learn new technologies.
• Very good command of the English language
• Travel Requirements may apply on a project basis need.

• Remuneration package based on experience.
• Additional benefits based on location.
• For candidates who opt to work from any of our physical locations, we provide the possibility for 2 days per week “work from home” for the post-COVID-19 era.

• Business analysis, design and consulting skills with 3+ years of experience in the field of CRM/ERP/major software packages (preferably in Microsoft Dynamics CRM/Siebel/   SAP/NAV)
• Strong communication and interpersonal skills
• Proven ability to lead projects, drive business analysis and requirements specifications sessions based on industry's best practices
• Proven ability to document and present business analysis requirements and design deliverables
• Ability to organize, prepare and deliver training sessions to business users
• Excellent verbal and written English language skills with an ability to express and understand complicated business and technical issues
• University degree in Computer Science, Information Systems, MIS or equivalent
• Experience in the telecommunications/financial services industries will be considered an additional  advantage