23 Mar 2016
Dot.Cy was glad to attend as a Microsoft Gold Certified CRM Partner, the yearly organized “Microsoft Dynamics Summit”, which was held on Tuesday March 22nd
2016 at the Waldorf Astoria Hotel, Palm Jumeirah, in Dubai, United Arab Emirates.
At the event, Microsoft elaborated how the heart of a dynamic business is its people, and in enabling strong connections between employees, partners, suppliers, and, most importantly, customers. Microsoft Dynamics solutions empowers businesses to deliver amazing customer experiences, increase the speed of doing business, enable connected operations to work smarter, and drive business performance forward, with the choice and flexibility of the cloud.
Additionally, Dot.Cy’s General Manager – Gulf Region Mr. Panayiotis Panayiotou gave a market much needed presentation titled “The Customer Journey to a Successful CRM Project”, tackling obstacles generally encountered before, during or after a CRM project, and how to handle them.